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JOBS: INSIDE SALES REP |
GET ALL THE GOOD STUFF.
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Major Duties and Responsibilities:
- Responsible for achieving revenue quota, pipeline, forecast and customer satisfaction
- Own, qualify and develop opportunities passed from marketing, response specialist, inside sales and business development representatives
- Close channel ready products and lower revenue deals
- Involve field Account Executives with complex and large opportunities
- Resolve post-sale administrative issues for Customer
- Provide customer reconnaissance information to appropriate Terracotta resources.
- Career path to field Inside Sales Account Executive and Field Sales
Qualifications/Necessary Skills:
- Attention to Detail - Able to be alert in a high-risk environment; follow detailed procedures and ensure accuracy in documentation and data; concentrate on routine work details and organize and maintain a system of records.
- Business Acumen and interpret complex information; talk with customers or clients; listens well.
- Conflict Management - Able to use a win-win approach to resolve controversy; stay objective and fair when dealing with sensitive situations; maintain constructive working relationships despite disagreement.
- Decision Making & Problem Solving - Able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; able to use reason, even when dealing with emotional topics; review facts and weigh options.
- Influence and Persuasion - Able to convince others in both positive and negative circumstances; use tact when expressing ideas or options; present new ideas to authority figures; adapt presentations to suit a particular audience; respond to objections successfully.
- Integrity - Able to be tactful, maintain confidences, and foster an ethical work environment; prevent inappropriate behavior by coworkers; give proper credit to others; handle all situations honestly.
- Teamwork - Able to share due credit with coworkers; display enthusiasm and promote a friendly group working environment; work closely with other departments as necessary' support group decisions and solicit options from coworkers; display team spirit.
- Planning, Prioritizing & Goal Setting - Able to prepare for emerging customer needs; manage multiple projects; determine project urgency in a meaningful and practical way; use goals to guide actions and create detailed action plans; organize and schedule people and tasks.
- Relationship Management - Able to develop rapport with others and recognize their concerns and feelings; build and maintain long-term associations based on trust; help others.
Other Requirements:
- 2+ years experience in account management/inside sales.
- Experience in telephone sales or business development with proven track record of achieving revenue quota.
- Experience selling a technical solution to an IT and business solutions audience.
- Knowledge of business organizational structures.
- Ability to foster team orientation with counterparts.
- Experience in company where sales training has been provided.
- Success in highly-automated telebusiness environment, including CRM/SFA usage.
- Ability to speak articulately and credibly ; communication skills which foster customer satisfaction.
- Bachelor's Degree required.
Please send resumes with your name and "Inside Sales Rep" in the subject header to: careers@terracottatech.com
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