Terracotta Developer Support includes 12x5 Support that helps you stay on track with your project requirements and timelines. Terracotta Developer Support gives you priority access with guaranteed response times to assist you with development and product configuration of your Terracotta project. Terracotta Developer Support gives you the flexibility to choose a support option that matches your requirements. There are three options, Terracotta Developer Jump Start and Terracotta Developer Support - Named User.
TERRACOTTA DEVELOPER JUMP START
Getting your project started? Need to deliver a quick proof of concept? Get help with your project or proof of concept with this inexpensive but effective support option.
- 4 weeks of priority access to a Terracotta support expert
- Phone, email and web access to support
- 8 business-hour guaranteed response time
- One named user
Buy directly online. You can order online by credit card and be on your way in minutes!
TERRACOTTA DEVELOPER SUPPORT - ENTERPRISE PROJECT
Ensures you receive the priority service you need for a quick resolution of technical problems as they occur. The Terracotta Support Team responds to your development and product related issues for your Terracotta project(s).
- 6 months of priority access to a Terracotta support expert
- Phone, email and web access to support
- 8 business-hour guaranteed response time
- One named user
- Unlimited Incidents
TERRACOTTA DEVELOPER SUPPORT - ENTERPRISE UNLIMITED
Ensures your entire enterprise receives the priority service it needs for a quick resolution of technical problems as they occur. The Terracotta Support Team responds to development and product related issues for your Terracotta project(s)
- 12 months of priority access to a Terracotta support expert
- Phone and email support
- 8 business-hour guaranteed response time
- 10 named users
- Unlimited Incidents
REQUEST MORE INFORMATION
Contact our Enterprise Sales Team for a price quote via the web, email or by phone. In the USA, you may call Toll Free +1-888-30-TERRA; International callers please use +1-415-738-4000.
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